At Your Service

AQHA Convention

January 31, 2012

2012 AQHA Convention Logo

Register today for the 2012 AQHA Convention in Las Vegas, Nevada!

Complete your AQHA convention registration today!

AQHA is an organization that works for our  members. Each spring, AQHA holds a convention to review AQHA rules and policies. Read the rest of this entry »

More About Leveling

January 24, 2012

More about leveling, AQHA’s newest showing program.

Last week we talked about leveling and how AQHA has broken each division down into levels that are designed to take the stress out of showing. This week I will talk about a handy point range chart that has been created for the 2012 leveling test shows. If you’ve been wondering what exactly the leveling program is going to look like, be sure to check out the point ranges chart, which is non-comprehensive right now, but gives you some great insight to the new leveling system.

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About Leveling

January 17, 2012

Everything you need to know about AQHA’s new showing program.

Whether it’s an AQHA Professional Horseman, AQHA world champion, year-end high-point winner, or a Novice amateur exhibitor, everyone has to start somewhere. Since getting into the show ring with a former AQHA world champion is a daunting  task for a beginner (to put it mildly!), AQHA has developed the leveling program.

Read the rest of this entry »

AQHA Ranching Heritage

January 10, 2012

Learn more about AQHA Ranching Heritage.

AQHA has recently formed the AQHA Ranching Council, tasked with the purpose of recognizing the efforts of American Quarter Horse ranch breeders and their heritage to AQHA. The AQHA Ranching Council oversees three initiatives:

  • AQHA Ranching Heritage Breeders
  • AQHA Ranching Heritage Challenge
  • AQHA Young Horse Development Project

To become a Ranching Heritage Breeder, ranch owners have to mainly use American Quarter Horses to raise cattle and have an AQHA breeding program. Take a look at our list of current Ranching Heritage breeders. Ranching Heritage breeders will pay a fee of $10 per year. To become a Ranching Heritage Breeder, the ranch owner or manager must complete an application and return it to AQHA with the $10 fee.

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AQHA and Facebook

December 21, 2011

blue facebook logoHow to get your AQHA questions answered on Facebook.

AQHA’s Facebook Page is home to more than 320,000 fans, and I am lucky enough to be one of the staff members here at AQHA who monitors the page. We are able to answer pretty much any AQHA-related question you might have right there on our Facebook page’s wall. We also monitor the page for those questions on weekends and holidays, so it’s a good way to get a quick question answered when AQHA offices aren’t open for you to call. In order to get your questions answered as quickly as possible, there are a few things you need to include.

If you are asking a question about paperwork you’ve submitted for a horse, include:

  • The horse’s registered name and/or number.
  • The nature of the paperwork you are or have submitted.

If you are asking for help identifying a horse include (this can be tricky since AQHA searches sire and dam records in order to find the horse. Because of that, we must have one or both of the parent’s registration information in order to even have a starting point. This is an instance where we will usually ask you to call customer service.):

  • The registered name and/or number of the horse’s sire and/or dam.
  • The color and approximate year the horse was born.
  • Any identifying markings, scars or brands.

If you have a question about your AQHA Membership include:

  • Your AQHA ID number.

If you have a question about your Journal subscription include:

  • Your AQHA ID number

Those are just about the most popular questions we get asked on Facebook. If I didn’t cover a topic you have a question about, just remember – the more information you put in your initial question, the faster we’re able to answer it. We try to help everyone who asks a question without asking you to call customer service, but there are some problems that can be solved much more easily through a phone call. Check out our contact page to see a few other ways you can get in touch with AQHA.  I look forward to helping some of you out on Facebook soon!

Questions? Leave a comment!

As Always, At Your Service,

Kayla Randall

Kayla Randall
AQHA Assistant Internet Production Manager

AQHA Memberships Defined

December 6, 2011

A detailed description of what AQHA has to offer!

AQHA offers three types of memberships: general, amateur and youth. I’ve explained your membership discounts and how to get a new membership card if you’ve lost yours, but what about the type of membership that is right for you? This is definitely a frequently asked question, so read on for the answer!

AQHA Customer Service Rep Kayla Randall

AQHA Customer Service Rep Kayla Randall

When applying for your AQHA membership, keep a couple things in mind: Whether or not you are going to show in AQHA events and your age. Another nice little policy I’m going to share with you is that you have 60 days from the date AQHA receives your membership to change it or change your mind, unless horse-related work was completed within that 60-day time frame. So, don’t sweat it if you think you want to change. Just call AQHA Customer Service. Read the rest of this entry »

Deadlines

November 30, 2011

palomino quarter horse foalCheck off your AQHA to-do list today!

The end of yet another year is closing in, and everyone is in a mad rush to meet deadlines and complete paperwork. In the midst of holiday travels, those deadlines can be hard to keep track of! Read below to see a few of the most-common year-end deadlines and a few others that are coming up.

Read the rest of this entry »

Foundation Scholarships

November 14, 2011

Apply for a Foundation scholarship by December 1, 2011.

The Foundation provides financial assistance to members of the American Quarter Horse Association and or the American Quarter Horse Youth Association through general, racing, career path and state or regional scholarships.

Eligibility of applicants is based on the individual criteria and requirements provided for each scholarship offered. Recipients are selected based on academic achievement, financial need and American Quarter Horse involvement, as well as applicant’s outstanding leadership and communication skills. The deadline to apply is December 1. Read the rest of this entry »

Transfer Video Tutorial

November 8, 2011

Check out video tutorials,  AQHA’s latest digital customer service tool.

AQHA Transfer Report Video Tutorial

AQHA Customer Service gets asked for help filling out our forms a lot. We’re creating a series of video tutorials that will help you complete our forms anytime, anywhere! Watch the video for a step-by-step guide to completing an AQHA Transfer Report. Be sure to read the rest of this post for some extra pointers on doing your homework before you buy. Read the rest of this entry »

Replacement vs. Duplicate Certificate

October 25, 2011

When to pick up the pieces and when to start from scratch.

AQHA Customer Service Rep Kayla Randall

AQHA Customer Service Rep Kayla Randall

AQHA has certain policies regarding lost or damaged Registration Certificates. And there’s a big difference between duplicating and replacing! The main difference is money. And we’re all looking for ways to save money these days! A replacement certificate requires the old certificate and a $10 fee. A duplicate certificate requires a form, pictures, current membership and a $25 fee. So when can you replace rather than duplicate? Read the rest of this entry »

Investment Incentive

October 18, 2011

AQHA’s Incentive Fund program is the way to go!

AQHA Customer Service Rep Kayla Randall

AQHA Customer Service Rep Kayla Randall

For all of you who breed show horses, buy show horses or just plain get out there and show horses, AQHA’s Incentive Fund program is probably something you’ve been buzzing about in the barn. To someone in customer service, there’s nothing more gratifying than having the answer to the question or solution to the problem that just made someone’s day. And telling a member that their Incentive Fund check is in the mail would classify as one of those days! Read the rest of this entry »

Your AQHA PIN Decoded

September 27, 2011

Get insider information on one of AQHA’s most frequently asked questions!

AQHA has developed a section of its Web site specifically for members called Member Services. It is every AQHA member’s place to conduct business with AQHA, look up the most up-to-date records on any American Quarter Horse, view show leaders lists and more.

But there’s a catch! You have to have your AQHA ID and PIN to log in. This week, I want to share with you the procedure for sending PINs to our members.

AQHA Customer Service Rep Kayla Randall

AQHA Customer Service Rep Kayla Randall

The way you sign up for your AQHA membership – by phone, mail, fax or online – determines whether or not you need to request your PIN from AQHA. Read the rest of this entry »